Leapin’ into Action

I recommend Leapfrog’s Leapster, Leapster 2, and Didj all the time. While I didn’t recommend their innovative and very cool toddler toy “My Pal Scout” (an interactive plush not recommended because it falls outside my purview here at GD), I thought I’d pass along this warning. NOTE: I have one and I can’t see how these decals could come off. I commend Leap for acting fast and spending the money to protect kids.

Parents please note the voluntary recall of LeapFrog’s My Pal Scout plush toy due to a problem with the paw decals.  I wanted to give you an update on the progress that has been made to date, and to ensure there is no confusion for you or consumers due to the fact that the Consumer Product Safety Commission will issue a press release on this same recall in the near future, at a time when the new versions of My Pal Scout are becoming available.

As a quick recap, here are the actions LeapFrog has undertaken as part of the voluntary recall:

  • Immediately stopped shipment of all Scout plush toys and recalled all of them from its retail partners.
  • Sent an email to all customers who previously connected their Scout via our online tool – Learning Path – consisting of nearly 60% of the Scout customers.
  • Posted the recall information on its website and directly informed consumers when they connected their My Pal Scout.
  • Redesigned the product by replacing the decals with embroidered paws to remove any potential issue.

All of these steps have already been completed, recall kits have been requested by more than 550 customers, and our customers have already begun to receive their replacement My Pal Scouts with the embroidered paws.

As reminder, LeapFrog decided to recall My Pal Scout even though there have only been two customers reporting the issue with the paw decals, neither of which required medical assistance.

Have one? Want a new one? Visit Leapfrog.com and look for their recall announcements.

No Responses to “Leapin’ into Action”

  1. They do make good stuff!

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